Refund policy

RETURNS AND EXCHANGE POLICY

+Refunds

We do not offer refunds or replacements when customers enter the wrong shipping address.

We offer refunds if you meet the following: 

(1) Items must be sent in the same condition as you receive using our return label that is provided by our customer service representatives.

(2) Email us at jereeinc@gmail.com (Name, Order Number, and any information of why you are requesting a refund).

We have a 30 day money back guarantee. Once everything is complete, we will process your refund. It make take 3-5 business days to process through your bank.

Returns/Exchanges

If you are not satisfied with the product, let us know and we'll do our best to make it right.

Replacements

If an item is defective or damaged due to manufacturer error or if we ship you the wrong item, we will send a replacement to you.  You may need to return the wrong item with a prepaid shipping label (return label is generated by our customer service representatives via email/chat/sms/phone). You must send pictures of the damaged or incorrect item to start the replacement process.

If an order is lost in transit, we will replace it.  You will be provided a tracking number and this is what we use to determine if an order has been lost in transit or delivered.

If your tracking number states your order was delivered, but you claim you did not receive it, we have to rely on the tracking number. We would require you to provide a claim id from the local post office and validate it, as soon as the review is complete, we will be sending a replacement.

Order Cancellation

All of our products are printed on demand, especially for each customer at the time that they order.  Because of this, we can only cancel or modify orders within the first 12 hours after purchase.  Orders for Apparel, Mugs, and Ornaments cannot be canceled or modified at all. 

Warranties

Our standard refund and replacement policy lasts 30 days from the date your tracking number shows your order was delivered. If 60 days have gone by since your purchase was received, unfortunately we can’t offer you a refund or replacement.  

 

Jeree, LLC has the right to refuse returns that past the 30 days allowed time after delivery.
For additional help please contact us at: ✆ 240-418-4933 9AM - 10PM EST and/or Email Us at Jereeinc@gmail.com.